Student Recruitment Consultant- Front Facing
Mō Tēnei Tūranga Mahi | About the Role
We are looking for a person with the ability to build instant rapport with our internal and external customers. Has great attention to detail and can demonstrate proven success within a similar role where high volumes of customer interactions don’t faze you while learning and maintaining up-to-date understanding of all Wintec products and services.
If you would like to join a dedicated and innovative team, apply now!
The salary for this role will be up to a maximum of $65000, this will be dependent on skills and experience.
The Student Recruitment Consultant - Front Facing is based at Wintec | Te Pūkenga reporting to the Team Leader- Student Enrolment and Information Centre and will be responsible for:
- Providing expert advice and guidance to prospective students to help them meet their career and study aspirations.
- Assisting the Student Enrolment and Information Centre to meet and exceed key performance targets.
- Providing support and assistance to potential, current and past Wintec students through all mediums (phone, email, face-to-face).
- Providing efficient and customer focussed service in an accurate and timely manner to external and internal customers.
He kōrero mōu| About you
To be successful in this role you will have:
- An outgoing personality with a high level of customer service and a genuine desire to answer enquiries and solve issues for customers.
- The ability to quickly understand the needs of customers and how to respond to these.
- Self-motivation to own and carry out tasks in a timely manner both as an individual and within a team environment.
- Excellent attention to detail as well as knowledge of the Microsoft suite.
- An understanding of tertiary study and the needs of students at this level.
As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not.
We know that people from underrepresented groups and women particularly don’t apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential.
We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter.
For more information please view the Position Description below.
Mō Mātou | About us
Wintec is a business division of Te Pūkenga, a vibrant and progressive tertiary institute with regional campus locations in Hamilton.
Wintec | Te Pūkenga is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our region (including Māori employers). To deliver effectively on this commitment, we recognise the need for a culturally competent and confident workforce vertically and horizontally across our organisation.
Me pēhea te tono | How to apply
As a responsible employer and education provider, Wintec | Te Pūkenga is committed to the protection of children and vulnerable persons and applies relevant policy and practice to meet this commitment. Applicants for this position should have NZ residency or a valid NZ work visa and will be required to undergo pre-employment checks; Successful candidates will be required to undergo relevant vetting and employment checks.
We will be assessing applications as they come in and this role will be closed earlier if we receive a suitable candidate.
This position has been identified as a potential redeployment for kaimahi who have had their position impacted by the National Office review process. Therefore, in assessing applications, affected kaimahi will be given preference and priority.